Online food ordering system and software for takeaways, restaurants, chains and caterers.

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Software for direct orders and sales

Own the Sales Data  -  Runs on YOUR website

The system is suitable for restaurant chains, single/independent restaurants, groups of independent businesses.
It can be even used to create an online food ordering portal system.

The process

1. Order Placed

Customers

Place Order

Your Website

Payment Online

Your Bank Account

Receive Order

2. Order Received

Email

Fax

SMS

Mini Printer

EPSON Intelligent POS Printers

  • Low power consuption
  • Advanced functionality (eg. automated printing at reception, kitchen
  • 2-year business-level warranty (next day replacement) by Epson
  • Can be used as a normal POS printer and/or for online orders concurrently, depending on the model.

iBacsTel LAN/Wifi/GPRS/SMS Printers

  • Can use LAN/Wifi/GPRS/SMS depending on the model
  • An online API service is provided by iBacsTel is used for the printer and the ordering system to communicate
  • Narrow paper width

Goodcom LAN/Wifi/GPRS/SMS Printers

  • LAN/Wifi/GPRS/SMS interface to communicate with the ordering system
  • Require the ordering system to be setup on a static IP address
  • Narrow paper width

Epson Expression Home XP-432 All-in-One printer

  • all-in-one printer option for scenarios where printer size is not an issue
  • Can automatically print emails
  • Low cost
  • can also print from a tablet, mobile phone as well as remotely

ePOS

Tablet / Mobile

Deliver Order

3. Order Delivered

Customer Receives Food

Example concepts

online ordering to multiple locations: reception, kitchen, bar

Receive orders on tablet or printers

in-store ordering - waiter led or self service ordering kiosk

Waiter-led or Self-service ordering

table booking with pre-ordering

Table booking with pre-ordering



Simple POS replacement with CallerID functionality

Telephone Orders

in-store ordering - waiter led or self service ordering kiosk

Staff / Students meals ordering

table booking with pre-ordering

Hotel / Hospital Room service

You can also customise the system to make it work your way.

Loaded with features....

Multiple Stores supported

Online ordering for all your stores from a single system.

Works with multiple printers

Support formultiple printers: Epson, iBacsTel, Goodcom, and more.

Self Managed system

Change anything, anytime from any device with a web browser on it.

Multiple Timezones

The system adjusts to the date/time and timezone you operate automatically, regardless of your server's location.

Built-in marketing

Email or SMS your customers directly from the ordering system.

Manage orders in real-time

Use our powerful dashboards to manage orders (acknowledge, cancel, out for delivery) and see order history.

In-Store Ordering

Self-service or waiter-led ordering. Allow direct ordering from tables, room-service or simply reduce queues.

Table Boooking

Table booking with pre-ordering. Book a table and submit the order at the same time.

Multi-location printing

Print orders at multiple locations and languages. English receipt at Reception, Chinese receipt in the Kitchen.

eCommerce Analytics

Integrates with Google Analytics and Google Analytics enhanced eCommerce.

Frictionless Ordering

No user registration or sign up needed, yet the system remembers your delivery and payment detais.

Telephone Orders

Use the system as a simple POS with callerID to handle and input telephone orders into the system.

Multiple Payment Suppliers

Built-in support for multiple payment gateways: NoChex, Worldpay, Paypal, Stripe.

Allergens filtering

Let users filter the menu based on allergens and suitability requirements.

Label Printing

Automatic printout of labels ready to stick on bags or food. (Coming Soon).

Group Ordering

Group ordering functionality with single or shared payment (Coming Soon).

Upselling vouchers

Cross/Up-Selling Voucher printing for customers along with their order (Coming Soon).

Voice ordering

Drive-through, Automated telephone orders and general Voice Ordering (Coming Soon).

Customised for you

MORE FUNCTIONALITY AND FEATURES CAN BE ADDED TO MAKE IT ALL WORK YOUR WAY.

Link to Bank, ePOS, Printer

YOU COULD POTENTIALLY LINK THE SYSTEM TO YOUR BANK, EPOS OR GPRS PRINTER.

System Integration

Link to third-party systems: payment gateways, gps trackers, crm, erp and more.

Artificial Intelligent

We can use artificial intelligence to provide smarter functionality.

Big Data Analysis

A wealth of data can be analysed to provide business intelligence.

Semantic and Sentiment Analysis

Improve your business by identifying customer sentiment and trends.

Industries & Example Use Cases


Hotels & Resorts

Room-service and self-service ordering from a room or a hotel area.

Food Aggregators / Ordering Portals

Use the system to makeyour own Just Eat, Food Panda, or Grub Hub and customise it as needed.

Events, Theatres, Arenas, Stadiums

Self-service ordering kiosks or from own-devices for queue reduction or from a seat.

Restaurants and Takeaways

Online ordering, ordering kiosks, telephone ordering with callerID and group orders.

Bakeries, Cafes, Chains

Individual orders, Telephone orders, Group orders (single or shared payment).

Corporate Offices

Self-service preordering online or via kiosks. Eliminate employee queues and kitchen staff pressure.

Universities & Hospitals

Online meals pre-ordering and ordering kiosks. Eliminate queues and pressure to kitchen staff.

Convenience Stores & Supermarkets

Offer customers delivery or a click-and-collect service, as well as in-store self-service ordering.

Caterers

Pre-ordering or ordering kiosks to eliminate errors, queues and kitchen pressure for events and meals.

Borough Council Markets

Increase and facilitate orders for all vendors, online and on-premise, for delivery or click-and-collect.

Food trucks & Wireless Ordering

Get orders without customer having to queue. Customers order remotely or on-premise.

Airports & Train/Bus Stations

Use pre-ordering or ordering kiosks to increase efficiency and speed while eliminating errors.
Demo Description

Efficient Ordering

Smart, flexible and efficient ordering which adapts to all screen sizes.

Menu Photos

Showcase the offering with popup photos and images.

Mobile-app like

Mobile app like behaviour. Add ordering page to a smartphone and open just like a mobile app.

Integrates with Google Maps and let's you find practically any location available.

Google Maps Integration

Integrates with Google Maps and let's you find practically any location available.

Simple Installation

Integration with your website is a simple link placement on your it. It's as simple as that.

Real-Time Order Management

Manage orders in real-time. Acknowledge, cancel, deliver, and automatically notify customers.

Customise your menu and add additional meal selections at anytime.

Menu Items & Customization

Customise your menu and add additional meal selections at anytime.
Detailed order history information and functions including search and calculations.

Order History

Detailed order history information and functions including search and calculations.
Reporting and business intelligence in real-time.

Reporting

Reporting and business intelligence in real-time.

Define the way you want to work and the system will enforce your settings.

Delivery Settings

Define the way you want to work and the system will enforce your settings.
Define your opening hours, delivery hours and collection hours, as well as last-minute order handling.

Opening Hours

Define your opening hours, delivery hours and collection hours, as well as last-minute order handling.
Generate discount vouchers for single use or unlimited use between certain dates.

Discount Vouchers

Generate discount vouchers for single use or unlimited use between certain dates.

Online marketing directly from the system or download customer information.

Download Customer information

Online marketing directly from the system or download customer information.
Define the currency symbol and timezone, and also integrate with Google Analytics eCommerce.

eCommerce Tracking & Currency/Timezones

Define the currency symbol and timezone, and also integrate with Google Analytics eCommerce.
Backup your entire database with a single click. Restore, Compact or Clear the database, all done with a simple click.

Backup, Export, Import Functions

Backup your entire database with a single click. Restore, Compact or Clear the database, all done with a simple click.

Detailed receipts via Epson intelligent printer, email and backend.

Detailed Receipts

Detailed receipts via Epson intelligent printer, email and backend.
Wifi, 3G and GPS can all be used to automatically detect your location.

Location Detection via Wifi, 3G/4G & GPS

Wifi, 3G and GPS can all be used to automatically detect your location .
Remembers customer information and address from the last order made.

Remembers Customer Information

Remembers customer information and address from the last order made.
SHOW ME A DEMO

Food Ordering Demos, Examples and Videos

The tabs below contain a range of demos showcasing the functionality available, general capabilities as well as system walkthroughs of the front-end and back-end functionality. Please note that these reflect the online ordering capabilities at the time and may differ somewhat from the latest available features and functions.


Demos (Recorded)

Example Client systems

Case Studies

Recorded Video Walkthroughs

Epson TM-i Printers

The online food ordering system can then be customized for each customer/restaurant to work the way the business wants.

System Screenshots

Smart & flexible

Ordering food is a simple 'select' and 'pay' process

Showcase your offering

Large photos can be used to better show dishes

Mobile-app like functions

Add an icon to your smartphone which leads to your ordering page

GPS and Geolocation detection

Your location can automatically be detected and your address pre-filled

Simple website integration

Just a simple link/button placement needed on the business website

Real-Time Order Management

Manage orders online in real-time on any web enabled device

Self-Managed system

You control everything: menu, prices, offers and more

Order History and Search

Search the order history, track orders and and see useful statistics

Reporting

Real-time reporting provides business intelligence and useful operational information

Deivery Rules are Enforced

The delivery information and settings are enforced by the system

Opening Hours

Define your opening hours, collection hours, delivery hours and last-minute order settings

Discount Vouchers

Create discount vouchers for one-off use or unlimited use during a certain period

Email and SMS Marketing

Ability to Email and SMS customers from within the system

Google Analytics eCommerce & Timezones

Set your Current symbol, Timezone and integrate with Google Analytics eCommerce

Single-Click System Maintenance

Cleanup, Compress, Backup and Restore your database with a single click

Customise the look and feel of the system

Use CSS to change the look and feel of anything on the order page

Detailed Receipts

Samples: Epson receipt, Email confirmation, and view-order function in the backend.

Automatic location detection

The system is able to use wifi, gps and 3g to attempt to detect your location.

Quick and efficient ordering

Customer and address details are remembered, making ordering very easy.

Frequently Asked Questions

Very easy. It does not take more than 5-10 minutes. Once you have installed the system, you simply place a link on your website pointing to the online orders system.
The system's back-end (ie. restaurant management system) allows you to self-manage menus, settings and more in a very simple and easy way.
We can customise the system to make it work the way you want. We will discuss your requirements in detail and identify the extra costs for the modifications.
We provide only the software and not an ongoing service (unless requested). As such there is no need for technical support and pay salaries for this so we pass on the savings to you.
Yes. We can provide access to the source code for you to modify (see system technical requirements/specification). Depending on the use-case we can provide the appropriate software licence for reselling it or selling it as a service.
We can provide support on-demand as and if needed, at a cost of £80/h. Support is availeble Monday-Fridat 9am-5pm GMT. Alternatively an ongoing support arrangement can be mutually agreed upon depending on your needs.
We do not sell any POS systems. We only offer online ordering software. Also, we do not sell any hardware, with the exception of Epson Intelligent POS printers. We are typically able to offer them at a price slightly less than retail, and are sent directly to you by Epson's Distributors. For all other compatible printers you can buy directly from the manufacturers via email links which we provide within the 'Package Builder' function of our site.
You can use it forever. You are not allowed to resell it though, unless you have a software license which allows reselling.
Yes you can upgrade to the latest version by paying 50% of the cost of the new version.
Printers: All Epson & Star intelligent POS printers, Goodcom GPRS printers (any model), Any 80mm POS printer connected to a Windows computer.

CallerID: Artech AD102 & All Modems with calledID support. eg. US Robotics USR805637

See more options and accessories.

Prices / Costs And Ordering


Try for £1/day (No time limit)


Basic
Version

£500

One-time licence fee
  • 30 days FREE support and training
  • For 1 store/branch
  • Online Orders ONLY
  • OPTIONAL Telephone Orders: +£99
  • Intelligent POS printer only supported
    (printer OPTIONAL)
Get a quote

Professional
Version

£899

One-time licence fee
  • 30 days FREE support and training
  • For 1 store/branch
  • Online + In-Store + Telephone orders
  • Table Booking with Pre-Ordering
  • Multiple Printers Supported
    (printer OPTIONAL)
Get a quote

Chain/Portal/Developer Version

£Custom

One-time licence fee
  • 30 days FREE support and training
  • For multiple stores/branches
  • Bespoke design / development (optional)
  • Source code access (optional)
  • Multiple Printers Supported
    (printer OPTIONAL)
Get a quote


Try for £1/day (No time limit)


Support

  • Available if and when needed
  • No ongoing costs
  • Technical Support: from £30/month

Example Extras & indicative costs

  • Custom modifications: £80/hour
  • Styling/Branding: from £100
  • Additional integrations: from £500

Pricing is transparent. The one-off license fee allows you to use the system indefinately. It is provided ready to be filled-up with your menu, prices & business details, with orders reaching you via email or via your chosen method. eg. printer But in any case please read our terms and conditions.

The system will run on your own hosting (system technical specification) & you never pay anything else to us.

For general or pre-sales enquiries

please contact us at contact@food-ordering-co.uk

Get In Touch

Call us on 01189 481 977 or email us at contact@food-ordering.co.uk




Our online ordering system can be used in a variety of hospitality scenarios including: Food Trucks, Schools, Hospitals, Hotels, Resorts, Oil Rigs, Stadiums, Arenas, Conferences, Racecourses, Live Events, Restaurants and Takeaways, Theatres and Performing Arts Venues, Corporate Caterers, Franchise Owners, Local Aggregators, Festivals, Bakeries, sandwich shops and cafes, Convenience stores and petrol stations.




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