The following are case studies of small hospitality businesses, large corporate clients, caterers and chains.
Red Dragon took back 40% of its customers within 5 weeks, and within 3 months stopped using 3rd-party ordering portals/websites like Just Eat and Hungryhouse and now receives 100% of its orders directly.
Suwen Wu, Manager:
“I actually spent over a year looking at all the products and services out there ... A fter it was installed on our site we managed, in just a few weeks, to get about 30 to 40 per cent of our customers coming to us directly when ordering. Eventually, we increased that to 100 per cent - and we left Just Eat altogether! Now we receive all of our orders and payments directly. Also, we’re customising and adding extra functions to the system to make it even better.”
Komal has achieved operational efficiencies by using the online ordering system as well as the in-store ordering system for waiter-led ordering and automated printing at reception and kitchen.
Sam Gmichael, Manager:
"Having this system feels like being Domino’s or McDonald’s in the sense that customers are kept informed via email and SMS texts but, importantly, orders are automatically routed both to the kitchen and reception. The system works well and the whole team here are very happy with it because it makes their work time easier yet totally efficient."
BurgerIM in Humble (Texas, USA) reorganised its website and marketing spend to improve online visibility, eliminate unnecessary marketing, and incease marketing efficiency as well as increase physical footfall to the store.
Andre Holder, Manager:
“I cannot recommend Food-Ordering.co.uk enough. The difference in quality became apparent almost immediately. The support and knowledge/expertise offered has really benefited our business. We stopped wasting money unnecessarily and started thinking about 'digital' in a very different way that makes a difference to our bottom line. It's great to work with people who know what they are doing.”
Mexita Stpringburn has dramatically reduced commission payments to 3rd-party ordering sites and has gained full control of its online ordering and engages directly with customers, without having to deal with middle-men.
Muhammad Hasan, Manager:
"I wanted to be able to own and control the sales process and customer relationship. I chose the food-ordering.co.uk system which I thought was the best for my needs and I knew I’d have full control over everything. After the system was installed on our site we managed, in just a few weeks, for our direct sales to surpass those coming from third parties and we keep pushing more and more to take our customers back. "
The system is suitable for restaurant chains, single/independent restaurants, groups of independent businesses.
It can be even used to create an online food ordering portal system.
EPSON Intelligent POS Printers
iBacsTel LAN/Wifi/GPRS/SMS Printers
Goodcom LAN/Wifi/GPRS/SMS Printers
Epson Expression Home XP-432 All-in-One printer
Receive orders on tablet or printers
Waiter-led or Self-service ordering
Table booking with pre-ordering
Staff / Students meals ordering
Hotel / Hospital Room service
You can also customise the system to make it work your way.
The tabs below contain a range of demos showcasing the functionality available, general capabilities as well as system walkthroughs of the front-end and back-end functionality. Please note that these reflect the online ordering capabilities at the time and may differ somewhat from the latest available features and functions.
The online food ordering system can then be customized for each customer/restaurant to work the way the business wants.
Pricing is transparent. The one-off license fee allows you to use the system indefinately. It is provided ready to be filled-up with your menu, prices & business details, with orders reaching you via email or via your chosen method. eg. printer But in any case please read our terms and conditions.
The system will run on your own hosting (system technical specification) & you never pay anything else to us.
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